Fast, fair WordPress support: First aid for WordPress & Woocommerce problems

Is your WordPress website no longer working properly? Do warning or even error messages appear?

We are WordPress professionals and solve your problems within a few hours.

We can take over smaller websites directly after a half-hour briefing on the phone or via online meeting and stabilize them in another hour.

When the pressure is on

In very urgent cases we have an express support and fix the problems of the WordPress website and all errors on the same day. If the website is somewhat more complex, we primarily restore its operability on the first day and then take care of all other functions from priority 1 to priority 2 importance on the following days.

Is your WordPress Woocommerce store no longer running properly?

We are also very familiar with WordPress websites with Woocommerce. If a technical problem occurs, you can no longer log in or similar, we are there to help.

Costs & effort

Depending on the size and complexity of your website, the time required is 1-3 hours for smaller websites, 4-6 hours for medium-sized websites and around 7-14 hours for larger websites. If you use known plugins, the effort should be manageable. If we find a very individual, specific configuration, we will first discuss it with you before we get to work.

“Website Fitmacher” all-inclusive package for smaller websites

For smaller websites we offer a All-inclusive package for CHF 450 excl:

Analysis of website technology, stability and security
Direct troubleshooting
Optimization of hosting settings (only if a Plesk / Adminpanel is available as with well-known hosters: Metanet, Cyon, Hoststar, Hostpoint etc.)
Detailed report sent to you by e-mail after completion of the work

What we look at and solve

We don’t just solve the primary problems, we look at the whole solution. In doing so, we immediately fix obvious problems, outdated PHP 5.x configurations, if this can be done in one go. We also ensure sufficient security on your website and quickly check whether we need to set up an SSL certificate and the integrity of the WordPress files (malware).

WordPress urgently needs to be up and running again. How should you proceed?

Send us an e-mail with a brief description of the problem to our e-mail address:
info@rettenmund-solutions.ch

Add the following keywords to your e-mail:

Screenshots / error messages (if available)
an administrator access (user name / password) with which we can log in
Please give us a telephone number where you can be reached if you have any questions.